Who we are
The Passings (“we”, “us” or “our”) runs thepassings.com, an online service that monitors funeral homes, newspapers and memorial sites and notifies users when an obituary matching a name they follow is published.
This policy applies to our website and our monitoring service. If you have questions, contact us at info@thepassings.com.
Information we collect
We collect only what we need to run the service:
- Account details, such as your name, email address and password (stored in encrypted form).
- Names you ask us to monitor, and any details you add to them, such as city, state or age range.
- Messages you send us, for example through the contact form.
- Account approval requests and basic account activity needed to provide the service.
- Basic technical data, such as your browser type, device, pages visited and approximate location based on your IP address.
How we use your information
- To provide monitoring and send you alerts when a matching notice is found.
- To review new account requests and manage account access.
- To reply to your questions and support requests.
- To keep the service secure and prevent misuse.
- To understand how the website is used so we can improve it.
- To send service emails and, if you agree, occasional updates. You can unsubscribe at any time.
The names you monitor
Your watch list is private. We use the names and details you add only to search public obituary sources and send you alerts. We never sell your watch list or share it with other users.
You can edit or remove any name at any time from your account.
Cookies and advertising
We use cookies and similar technologies to keep you signed in, remember your preferences and understand how our website is used.
Some pages may show advertising. Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and other sites on the internet.
You can opt out of personalized advertising by visiting Google Ads Settings, or learn more and opt out of some third party vendors at aboutads.info. You can also block or delete cookies in your browser settings.
When we share information
We do not sell your personal information. We share it only when needed to run the service:
- With service providers who help us, such as hosting and email delivery. They may use your data only to provide their service to us.
- When required by law, or to protect our rights, our users or the public.
- If our business is sold or merged, in which case this policy will continue to protect your information.
Security and how long we keep data
We use reasonable technical and organizational measures to protect your information, including encrypted connections. No method of storage or transfer is completely secure, but we work hard to protect your data.
We keep your information while your account is active. If you close your account, we delete or anonymize your personal information within a reasonable time, unless we must keep it for legal reasons.
Your choices and rights
Depending on where you live, you may have the right to access, correct, download or delete your personal information, and to opt out of certain uses. California residents have rights under the CCPA, and we do not sell personal information.
To make a request, email us at info@thepassings.com. We may need to confirm your identity before we respond.
Children’s privacy
Our service is not meant for children under 13, and we do not knowingly collect information from them. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page, and for important changes we will let you know by email or on the website.
Contact us
If you have any questions about this policy or your information, contact us at info@thepassings.com or through our contact page.